Reimagining Airline Operations with Edge AI

How Springshot and webAI Bring Sovereign, Real-Time Intelligence to Aviation Workflows

Aviation operations run on staggering complexity. Major airlines depend on hundreds of disconnected systems, constant frontline turnover, and high-stakes workflows where every second matters. In this interview, Springshot Founder & CEO Doug Kreuzkamp joins webAI’s Danielle Wolesensky to discuss how edge-deployed, sovereign AI is beginning to transform that environment.

Doug shares how Springshot and webAI partnered to deploy a safety-critical model across Spirit Airlines with instant frontline adoption, and why true operational AI must run directly on devices—where latency, privacy, and worker trust determine whether solutions succeed or fail.

Together, they explore:

• Why the aviation industry has reached a tipping point for real-time intelligence
• Designing AI that workers actually embrace
• The role of edge AI in safety, compliance, and orchestration
• Springshot’s “first mile / last mile” model
• How small, targeted wins create momentum across entire airline ecosystems

This conversation is a rare look at how AI gets deployed in the real workflows that keep aircraft moving—not in theory, but in practice.